INTRODUCTION
This Privacy Policy (“Privacy Policy”) sets out how the Company (“Company”), uses and protects any information that You the Local Cable Operator (“User”/”You”) give, when You use this Portal www.sscnxtdigital.in. (“Portal”). COMPANY is committed to ensure that Your privacy is protected. Should We ask You to provide certain information by which You can be identified when using this Portal, then you can be assured that it will only be used in accordance with this Privacy Policy.
COMPANY provides digital cable and its allied services via satellite, headend-in- the-sky cable distribution etc. the details of which are available on its Portal to users within India.
When we say "Our", "We", or "Us", we're talking about COMPANY. This Privacy Policy ("Privacy Policy") applies to our Portal, Services (as defined in the Website Agreement), features and software (together, "Services") unless specified otherwise.
Our Privacy Policy helps explain Our information and practices and measures We take to protect Your privacy. This Privacy Policy applies to all the current and former visitors to our Portal and to Our online customers. By visiting and/or using Our Portal, You agree to this Privacy Policy.
COMPANY may change this Privacy Policy from time to time by updating this page. You should check this page regularly to ensure that You are updated with any changes.
This Privacy Policy is part of our Terms of Service and Agreement and applies to the Personally Identifiable Information that is collected in connection with the use of the Portal and related Services. We have created this Privacy Policy to demonstrate our commitment to the protection of Your privacy and Your personal information. Your use of and access to the Services is subject to this Privacy Policy and Terms. By using the Services or by otherwise giving us Your information, You will be deemed to have read, understood and agreed to the practices and policies outlined in this Privacy Policy and agree to be bound by the Privacy Policy. You hereby consent to our collection, use and sharing, disclosure of Your information as described in this Privacy Policy. We reserve the right to change, modify, add or delete portions of the terms of this Privacy Policy, at our sole discretion, at any time. If You use the Services on behalf of someone else, You represent that You are authorised by such individual to accept this Privacy Policy on such individual's behalf, and consent on behalf of such individual or entity to our collection, use and disclosure of such individual's information as described in this Privacy Policy.
If You do not agree with this Privacy Policy, You must not use our Portal and Services.
The Services are intended for people who are competent to contract under applicable Indian laws. Individuals who are aged more than 13 (thirteen) years but less than 18 (eighteen) years are not permitted to use the Portal unless the complete Agreement is seen and agreed by parents or their legal guardians under applicable law. You confirm that You are at least 18(eighteen) year old or otherwise competent to contract including with consent of Your parent/legal guardian as may be required under applicable law. We wish to strictly clarify that any individual who is below 13 (thirteen) years of age is not permitted to use Our Services. COMPANY assumes no responsibility or liability for any misrepresentation of Your age.
The Portal receives or collects Information in the following manner:
Information You choose to provide us voluntarily.
Information We get when You access or use our Portal and Services.
Information We get from third parties.
We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting Information about Your usage of our Portal.
As a user of the Portal or Service, You may be asked to register with Us. When You do so, You will choose a user identifier, which may be Your email address or another term, as well as a password. You may also provide personal information, including but not limited to, Your name, address etc. You are responsible for ensuring the accuracy of this information. This identifying information will enable You to use the Portal and Services. You must not share such identifying information with any third party and if You discover that Your identifying information has been compromised, You agree to immediately notify Us in writing. You are responsible for safety and security of Your identifying information as well as keep Us apprised of any change in identifying information.
Your User Account Information: You provide Your mobile phone number, name Aadhar Card, Passport details, PAN Card or Driving License, mobile phone number.
Customer Support: You may provide us with information related to Your use of our Services, including copies of Your messages, and how to contact You so we can provide You customer support. For example, You may send us an email with information relating to our Portal performance or other issues at care@sscnxtdigital.in.
Usage and Log Information: We collect Service-related, diagnostic, and performance information. This includes information about Your activity (such as how You use our App and Services, log files, and diagnostic, crash, App, and performance logs and reports.
Transactional Information: If You use our Application and Services for purchase or financial transactions, We may receive payment information such as Your credit or debit card number and other card information, and other account and authentication information, as well as billing, payment receipts, shipping and contact details.
Device and Connection Information: We collect device-specific hardware and software information when You install, access, or use our Application and Services. This includes information such as hardware model, operating system information, browser information, device memory, IP address, mobile network information including phone number, advertising identifiers, unique application identifiers, language, battery level applications installed and device identifiers and time zone.
Location Information: With Your consent we collect Your device's (mobile/cellular phone/laptop etc.) precise location information using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses, if You use our
location features, such aswhen You choose toshare Your location with Yourcontacts, view locations nearby or those others have shared with You, and the like,and for diagnostics and troubleshooting purposes such as if You are having troublewithourService'slocationfeatures.
Information from Portals and applications that use for our Services: We collect information when You visit or use third-party Portals and applications that use our Services. This includes information about the Portals and apps that You visit, Your use of our Services on those Portals and apps, as well as information the developer or publisher of the app or Portal provides to You or Us.
Information from third-party partners: We receive information about You and Your activities on and off our Services from third-party partners, such as information from a partner when we jointly offer services or from an advertiser about Your experiences or interactions with them.
Information collected by Cookies and other Technologies: We use cookies and other technologies, such as pixels, web beacons, web storage and unique advertising identifiers, to collect information about Your activity, language preferences, browser, and device as well as to operate and provide our Services, including to provide our Services that are web-based, improve Your experiences, understand how our Services are being used, and customize our Services as well as measure traffics and usage trends for the Services.
Third-Party Providers: We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our App and Services. These providers may provide us information about You in certain circumstances; for example, third party application stores may provide us reports to help us diagnose and fix service issues.
The Information collected directly from You or received due to Your use of third- party services is used in the following ways:
We neither share nor sell without Your consent Your information, including personal information, such as Your mobile phone number and address book and any other information we may collect with any third parties for use for commercial, advertising and or similar marketing purposes without Your consent.
Providing our Services: We develop, operate, improve, deliver, maintain and provide our Applications and Services, including verifying Your account, providing customer support, security, fraud-detection, archival, back-up and improving, fixing, and customizing our Services. We understand how people use our Services, and analyze and use the information We have to evaluate and improve our Services, research, develop, test and monitor new services and features, and conduct troubleshooting activities. We also use Your Information to respond to You when You contact us.
Safety and Security: We care about the security of Your Information provided to us. We verify accounts and activity, and promote safety and security on and off our Services, for loss prevention, anti-fraud purposes, investigating suspicious activity and/ or violations of our Terms, and to ensure our Services are being used legally. We maintain technical, physical, and administrative security measures to protect the security of Your personal information against loss, misuse, unauthorized access, disclosure, or alteration. Some of the safeguards we use include, but not limited to, firewalls, data encryption and information access authorization controls. We also store, use, and maintain Your personal Information using procedures designed to limit its loss, theft, or unauthorized access, use, modification, copying or disclosure. When You enter Your login information and password, we encrypt the transmission of that information between the App and the server. Despite these efforts, You should acknowledge that We cannot fully eliminate security risks associated with Information. You are also responsible for helping to protect the security of Your Information and having a strong password that You’ve not used in other places is important. You hereby consent to provide accurate personal information and undertake not to share/provide/divulge information relating to Your password(s) and account registration to any third-party at any point of time. You hereby consent that all Your data shall be stored on a third party server and archived for a period not
exceeding thirty (30) days from the date of deletion of the App from Your device.You shall not hold us responsible or make us liable at any point of time for anythird-partyserverissuesorproblemsarisingtherefrom.
No Third-Party Banner Advertisements: We presently do not allow third-party banner advertisements on our Services. We have no intention to introduce them, but if we ever do, we will update this Privacy Policy.
Direct Marketing: We will allow You and third parties, like businesses, to communicate with each other using Our Services, such as through order, transaction, and appointment information, delivery and shipping notifications, product and service updates, and marketing.
We may also run contests, special offers or other events or activities ("Events") on the Service. If You do not want to participate in an Event, do not use the particular Metadata (i.e. hashtag or geotag) associated with that Event.
Your Information collected through the Portal or applications, including Your personal information, may be transferred and stored and processed in India and/or other countries outside of Your geographical/legal jurisdiction. Your Information, including personal information, may be transferred to jurisdictions that do not have data protection laws which are substantially similar to or serve the same purpose as the laws of Your jurisdiction.
By registering for and using the Service You consent to the use and disclosure of Information about You as described in this Privacy Policy as well as transfer of information to India or to any other country as explained in the preceding clause.
We use a variety of generally accepted security technologies and procedures for the purpose of preventing loss, misuse, unauthorised access or disclosure of Information for example, we use encryption technology (such as SSL) to protect certain sensitive Information provided by You to us. Please be aware that despite
our efforts, no data security measures can guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. We do not warrant or guarantee the security of our Services or any information You provide to us through our Services.
We may share your Information with our affiliates, in which case We will require those affiliates to honor this Privacy Policy. Affiliates include our parent company, and any subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
We may need to retain, disclose and use Your Information for the following Purposes:
To comply with applicable laws and regulations;
To comply with a court order, notice or other legal process, whether binding onus or any of Our affiliates in any jurisdiction;
Where we believe it is reasonably necessary to comply with applicable laws or regulations;
When We, in good faith, believe that it is necessary to: detect, investigate, prevent and address fraud and other illegal activity, security or technical issues to protect Ourselves, You and others, including as part of investigations
Protect the rights, property, and safety of our users and to prevent death or imminent bodily harm.
Information We receive about You may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of Our terms or policies, or otherwise to prevent harm.
If You would like to manage, change, limit, or delete Your information, We allow You to do that through the following tools:
Access and Updates: We strive to let You access and update most of the personal Information directly through our Portal. You can access and update most of Your basic User Account information in Our Portal by visiting the My Profile page. However, We may reject a request for a number of reasons, including, for example, that the request risks the privacy of other users, requires technical efforts that are disproportionate to the request, is repetitive, or is unlawful.
If You need to access, update, or delete other personal information that We may have, You can put in a request at care@sscnxtdigital.in. Since Your privacy is important to us, we may ask You to verify Your identity or provide additional information before we let You access or update Your personal information. We will try to update and access Your information for free, but if it would require a disproportionate effort on our part, we may charge a fee. We will of course disclose the fee before we comply with Your request.
If We believe the release of Information about You is necessary to respond to legal process, to investigate or remedy potential violations of Our policies, or to protect the rights, property, and safety of others, We may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
COMPANY does not accept responsibility for the security of Your account or content. You agree that Your use of the Portal and Services is at your own risk.
You agree to defendand indemnify COMPANY and its Affiliates and hold Us harmless against any and all legal claims and demands, including reasonable attorney’s fees, which may arise from or relate to Your use or misuse of the Portal and Services, Your breach of terms of services, or Your conduct or actions. You agree that COMPANY shall be able to select its own legal counsel and may participate in its own defense, if COMPANY wishes.
We reserve the right to amend this Privacy Policy at any time and for any reason. We will provide You notice of amendments to this Privacy Policy, as appropriate, and
update the "Last Modified" date at the top of this Privacy Policy. Your continued use of our Services confirms Your acceptance of our Privacy Policy, as amended. If You do not agree to our Privacy Policy, as amended, You must stop using our Services and deactivate Your account with us immediately. Please review our Privacy Policy from time to time.
Any dispute arising out of the terms and conditions of this Privacy Policy, shall be subject to the laws of India and jurisdiction of the Courts at Mumbai (India).
You can write to us at portalsupport@nxtdigital.in with your registered Email id and we shall delete your data from our database.
We will also send you a confirmation Email once we delete your data from our database.
If You have questions about our Privacy Policy, please contact us at at
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